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How do I create a new account as an individual client?

To sign up as an individual client, make sure to select the option that indicates you’re registering on your own, not through an employer or organization.

Ways to register for an account with Welle

Registering with your email

To register an account with Welle, you can:

  1. Fill out the registration form with your existing email address.
  2. Activation email: Once we receive your request, we’ll send an activation email. Please check your spam folder if you don’t see it in your inbox.
  3. Account activation: After activation, you’ll be prompted to set up 2-factor authentication. While this step is optional, we highly recommend it for added security of your health data.
  4. Login: Once your account is activated, you can log in using your password or sign in with Gmail.

Alternatively, you can also register using Gmail:

  • Click on the "Continue with Google" button.
  • Since Gmail does not provide enough information to complete your account, you’ll need to fill in missing details like your date of birth, phone number, & state of residence.

Registering with your Apple account

To register using your Apple account, follow these steps:

  1. Click "Continue with Apple": This will prompt you to authenticate using your Apple ID.
  2. Authenticate: Use Face ID, Touch ID, or your Apple ID password (depending on your device settings).
  3. Choose your sharing preferences: You’ll be asked if you’d like to share your email address with us.
    • Benefits of sharing your email: This allows us to link your account, making it easier to log in via web or Android and auto-populate your information.
  4. Complete your login: After authentication, you may be asked to provide additional information such as your date of birth, phone number, & state of residence.

Important information for all registration methods

  • Eligibility: You must be over 18 years old to register an account with Welle.
  • Required information: When registering, we will collect your name, email address, shipping address, phone number, and certain transactional information.
  • Agree to terms: By registering, you agree to our Terms and Conditions and Privacy Policy.
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